List Support Tickets

GET

Retrieves a paginated list of support tickets from the Impilo platform.

Query parameters

pageintegerOptional

The page number of the content returned.

sizeintegerOptional

The page size of the content returned.

ticketTypeenumOptional

The support ticket type to filter by.

assigneeEmailstringOptional

The email address of the individual asssigned a support ticket.

patientExternalIdentifierstringOptional

The external identifier of the patient associated with a support itcket.

patientIdlongOptional

The id of the patient associated with a support ticket.

createdAtdatetimeOptional

The time after which a support ticket was created.

updatedAtdatetimeOptional

The time after which a support ticket was last updated.

openbooleanOptional

Whether or not a support ticket is considered closed or not.

Response

This endpoint returns an object.

contentlist of objectsOptional

The content of the page, consisting of a list of objects.

pageintegerOptional

The current page number. The first page has value 1.

sizeintegerOptional

The current page size. Default 15, maximum 250.

totalintegerOptional

The number of objects matching the request.

firstbooleanOptional

True if this is the first page, false otherwise.

lastbooleanOptional

True if this is the last page, false otherwise.

GET

1 curl -G https://app.impiloplatform.com/api/v3/support-ticket \
2      -H "Impilo-API-Key: <apiKey>" \
3      --data-urlencode createdAt=2022-03-10T16:15:50Z \
4      --data-urlencode updatedAt=2022-03-10T16:15:50Z

200supportTicketPagedResponseExample

1 {
2   "content": [
3     {
4       "id": 123,
5       "customer": {
6         "id": 8,
7         "name": "Customer 8"
8       },
9       "patient": {
10         "firstName": "John",
11         "lastName": "Doe",
12         "id": 456,
13         "externalIdentifier": "external-identifier-123",
14         "dateOfBirth": "1987-09-13",
15         "email": "email@example.com",
16         "phoneNumber": "111-222-3333",
17         "archived": true,
18         "address": {
19           "lineOne": "1234 Market Street",
20           "city": "Philadelphia",
21           "state": "PA",
22           "zipCode": "19137",
23           "country": "USA",
24           "lineTwo": "Suite 110"
25         },
26         "sex": "unknown"
27       },
28       "order": {
29         "patient": {
30           "firstName": "John",
31           "lastName": "Doe",
32           "id": 1,
33           "externalIdentifier": "1234abcd",
34           "dateOfBirth": "1980-01-01",
35           "email": "john.doe@example.com",
36           "phoneNumber": "+1234567890",
37           "archived": true
38         }
39       },
40       "device": {
41         "id": 1,
42         "currentPatient": {
43           "firstName": "John",
44           "lastName": "Doe",
45           "id": 1,
46           "externalIdentifier": "1234abcd",
47           "dateOfBirth": "1980-01-01",
48           "email": "john.doe@example.com",
49           "phoneNumber": "+1234567890",
50           "archived": true
51         }
52       },
53       "site": {
54         "id": 1
55       },
56       "ticketType": "patientSetup",
57       "supportTicketNotes": [
58         {
59           "createdBy": {
60             "id": 1772,
61             "firstName": "John",
62             "lastName": "Doe",
63             "email": "user_1772@example.com"
64           },
65           "note": "Example Note.",
66           "createdAt": "2024-07-04T00:00:00Z"
67         }
68       ],
69       "supportTicketEvents": [
70         {
71           "eventType": "ticketCreated",
72           "createdAt": "2024-07-04T00:00:00Z"
73         }
74       ],
75       "currentStatus": "needsIntake",
76       "open": true,
77       "assignedTeam": "support",
78       "assignee": {
79         "id": 1772,
80         "firstName": "John",
81         "lastName": "Doe",
82         "email": "user_1772@example.com"
83       },
84       "createdBy": {
85         "id": 1772,
86         "firstName": "John",
87         "lastName": "Doe",
88         "email": "user_1772@example.com"
89       },
90       "createdAt": "2024-07-04T00:00:00Z",
91       "lastUpdated": "2024-07-04T00:00:00Z"
92     },
93     {
94       "id": 124,
95       "customer": {
96         "id": 8,
97         "name": "Customer 8"
98       },
99       "patient": {
100         "firstName": "John",
101         "lastName": "Doe",
102         "id": 456,
103         "externalIdentifier": "external-identifier-123",
104         "dateOfBirth": "1987-09-13",
105         "email": "email@example.com",
106         "phoneNumber": "111-222-3333",
107         "archived": true,
108         "address": {
109           "lineOne": "1234 Market Street",
110           "city": "Philadelphia",
111           "state": "PA",
112           "zipCode": "19137",
113           "country": "USA",
114           "lineTwo": "Suite 110"
115         },
116         "sex": "unknown"
117       },
118       "order": {
119         "patient": {
120           "firstName": "John",
121           "lastName": "Doe",
122           "id": 1,
123           "externalIdentifier": "1234abcd",
124           "dateOfBirth": "1980-01-01",
125           "email": "john.doe@example.com",
126           "phoneNumber": "+1234567890",
127           "archived": true
128         }
129       },
130       "device": {
131         "id": 1,
132         "currentPatient": {
133           "firstName": "John",
134           "lastName": "Doe",
135           "id": 1,
136           "externalIdentifier": "1234abcd",
137           "dateOfBirth": "1980-01-01",
138           "email": "john.doe@example.com",
139           "phoneNumber": "+1234567890",
140           "archived": true
141         }
142       },
143       "site": {
144         "id": 1
145       },
146       "ticketType": "patientSetup",
147       "supportTicketNotes": [
148         {
149           "createdBy": {
150             "id": 1772,
151             "firstName": "John",
152             "lastName": "Doe",
153             "email": "user_1772@example.com"
154           },
155           "note": "Example Note.",
156           "createdAt": "2024-07-04T00:00:00Z"
157         }
158       ],
159       "supportTicketEvents": [
160         {
161           "eventType": "ticketCreated",
162           "createdAt": "2024-07-04T00:00:00Z"
163         }
164       ],
165       "currentStatus": "needsIntake",
166       "open": true,
167       "assignedTeam": "support",
168       "assignee": {
169         "id": 1772,
170         "firstName": "John",
171         "lastName": "Doe",
172         "email": "user_1772@example.com"
173       },
174       "createdBy": {
175         "id": 1772,
176         "firstName": "John",
177         "lastName": "Doe",
178         "email": "user_1772@example.com"
179       },
180       "createdAt": "2024-07-04T00:00:00Z",
181       "lastUpdated": "2024-07-04T00:00:00Z"
182     },
183     {
184       "id": 125,
185       "customer": {
186         "id": 8,
187         "name": "Customer 8"
188       },
189       "patient": {
190         "firstName": "John",
191         "lastName": "Doe",
192         "id": 456,
193         "externalIdentifier": "external-identifier-123",
194         "dateOfBirth": "1987-09-13",
195         "email": "email@example.com",
196         "phoneNumber": "111-222-3333",
197         "archived": true,
198         "address": {
199           "lineOne": "1234 Market Street",
200           "city": "Philadelphia",
201           "state": "PA",
202           "zipCode": "19137",
203           "country": "USA",
204           "lineTwo": "Suite 110"
205         },
206         "sex": "unknown"
207       },
208       "order": {
209         "patient": {
210           "firstName": "John",
211           "lastName": "Doe",
212           "id": 1,
213           "externalIdentifier": "1234abcd",
214           "dateOfBirth": "1980-01-01",
215           "email": "john.doe@example.com",
216           "phoneNumber": "+1234567890",
217           "archived": true
218         }
219       },
220       "device": {
221         "id": 1,
222         "currentPatient": {
223           "firstName": "John",
224           "lastName": "Doe",
225           "id": 1,
226           "externalIdentifier": "1234abcd",
227           "dateOfBirth": "1980-01-01",
228           "email": "john.doe@example.com",
229           "phoneNumber": "+1234567890",
230           "archived": true
231         }
232       },
233       "site": {
234         "id": 1
235       },
236       "ticketType": "patientSetup",
237       "supportTicketNotes": [
238         {
239           "createdBy": {
240             "id": 1772,
241             "firstName": "John",
242             "lastName": "Doe",
243             "email": "user_1772@example.com"
244           },
245           "note": "Example Note.",
246           "createdAt": "2024-07-04T00:00:00Z"
247         }
248       ],
249       "supportTicketEvents": [
250         {
251           "eventType": "ticketCreated",
252           "createdAt": "2024-07-04T00:00:00Z"
253         }
254       ],
255       "currentStatus": "needsIntake",
256       "open": true,
257       "assignedTeam": "support",
258       "assignee": {
259         "id": 1772,
260         "firstName": "John",
261         "lastName": "Doe",
262         "email": "user_1772@example.com"
263       },
264       "createdBy": {
265         "id": 1772,
266         "firstName": "John",
267         "lastName": "Doe",
268         "email": "user_1772@example.com"
269       },
270       "createdAt": "2024-07-04T00:00:00Z",
271       "lastUpdated": "2024-07-04T00:00:00Z"
272     },
273     {
274       "id": 126,
275       "customer": {
276         "id": 8,
277         "name": "Customer 8"
278       },
279       "patient": {
280         "firstName": "John",
281         "lastName": "Doe",
282         "id": 456,
283         "externalIdentifier": "external-identifier-123",
284         "dateOfBirth": "1987-09-13",
285         "email": "email@example.com",
286         "phoneNumber": "111-222-3333",
287         "archived": true,
288         "address": {
289           "lineOne": "1234 Market Street",
290           "city": "Philadelphia",
291           "state": "PA",
292           "zipCode": "19137",
293           "country": "USA",
294           "lineTwo": "Suite 110"
295         },
296         "sex": "unknown"
297       },
298       "order": {
299         "patient": {
300           "firstName": "John",
301           "lastName": "Doe",
302           "id": 1,
303           "externalIdentifier": "1234abcd",
304           "dateOfBirth": "1980-01-01",
305           "email": "john.doe@example.com",
306           "phoneNumber": "+1234567890",
307           "archived": true
308         }
309       },
310       "device": {
311         "id": 1,
312         "currentPatient": {
313           "firstName": "John",
314           "lastName": "Doe",
315           "id": 1,
316           "externalIdentifier": "1234abcd",
317           "dateOfBirth": "1980-01-01",
318           "email": "john.doe@example.com",
319           "phoneNumber": "+1234567890",
320           "archived": true
321         }
322       },
323       "site": {
324         "id": 1
325       },
326       "ticketType": "patientSetup",
327       "supportTicketNotes": [
328         {
329           "createdBy": {
330             "id": 1772,
331             "firstName": "John",
332             "lastName": "Doe",
333             "email": "user_1772@example.com"
334           },
335           "note": "Example Note.",
336           "createdAt": "2024-07-04T00:00:00Z"
337         }
338       ],
339       "supportTicketEvents": [
340         {
341           "eventType": "ticketCreated",
342           "createdAt": "2024-07-04T00:00:00Z"
343         }
344       ],
345       "currentStatus": "needsIntake",
346       "open": true,
347       "assignedTeam": "support",
348       "assignee": {
349         "id": 1772,
350         "firstName": "John",
351         "lastName": "Doe",
352         "email": "user_1772@example.com"
353       },
354       "createdBy": {
355         "id": 1772,
356         "firstName": "John",
357         "lastName": "Doe",
358         "email": "user_1772@example.com"
359       },
360       "createdAt": "2024-07-04T00:00:00Z",
361       "lastUpdated": "2024-07-04T00:00:00Z"
362     },
363     {
364       "id": 127,
365       "customer": {
366         "id": 8,
367         "name": "Customer 8"
368       },
369       "patient": {
370         "firstName": "John",
371         "lastName": "Doe",
372         "id": 456,
373         "externalIdentifier": "external-identifier-123",
374         "dateOfBirth": "1987-09-13",
375         "email": "email@example.com",
376         "phoneNumber": "111-222-3333",
377         "archived": true,
378         "address": {
379           "lineOne": "1234 Market Street",
380           "city": "Philadelphia",
381           "state": "PA",
382           "zipCode": "19137",
383           "country": "USA",
384           "lineTwo": "Suite 110"
385         },
386         "sex": "unknown"
387       },
388       "order": {
389         "patient": {
390           "firstName": "John",
391           "lastName": "Doe",
392           "id": 1,
393           "externalIdentifier": "1234abcd",
394           "dateOfBirth": "1980-01-01",
395           "email": "john.doe@example.com",
396           "phoneNumber": "+1234567890",
397           "archived": true
398         }
399       },
400       "device": {
401         "id": 1,
402         "currentPatient": {
403           "firstName": "John",
404           "lastName": "Doe",
405           "id": 1,
406           "externalIdentifier": "1234abcd",
407           "dateOfBirth": "1980-01-01",
408           "email": "john.doe@example.com",
409           "phoneNumber": "+1234567890",
410           "archived": true
411         }
412       },
413       "site": {
414         "id": 1
415       },
416       "ticketType": "patientSetup",
417       "supportTicketNotes": [
418         {
419           "createdBy": {
420             "id": 1772,
421             "firstName": "John",
422             "lastName": "Doe",
423             "email": "user_1772@example.com"
424           },
425           "note": "Example Note.",
426           "createdAt": "2024-07-04T00:00:00Z"
427         }
428       ],
429       "supportTicketEvents": [
430         {
431           "eventType": "ticketCreated",
432           "createdAt": "2024-07-04T00:00:00Z"
433         }
434       ],
435       "currentStatus": "needsIntake",
436       "open": true,
437       "assignedTeam": "support",
438       "assignee": {
439         "id": 1772,
440         "firstName": "John",
441         "lastName": "Doe",
442         "email": "user_1772@example.com"
443       },
444       "createdBy": {
445         "id": 1772,
446         "firstName": "John",
447         "lastName": "Doe",
448         "email": "user_1772@example.com"
449       },
450       "createdAt": "2024-07-04T00:00:00Z",
451       "lastUpdated": "2024-07-04T00:00:00Z"
452     }
453   ],
454   "page": 1,
455   "size": 5,
456   "total": 10,
457   "first": true,
458   "last": false
459 }

Built with

1	curl -G https://app.impiloplatform.com/api/v3/support-ticket \
2	-H "Impilo-API-Key: <apiKey>" \
3	--data-urlencode createdAt=2022-03-10T16:15:50Z \
4	--data-urlencode updatedAt=2022-03-10T16:15:50Z

1	{
2	"content": [
3	{
4	"id": 123,
5	"customer": {
6	"id": 8,
7	"name": "Customer 8"
8	},
9	"patient": {
10	"firstName": "John",
11	"lastName": "Doe",
12	"id": 456,
13	"externalIdentifier": "external-identifier-123",
14	"dateOfBirth": "1987-09-13",
15	"email": "email@example.com",
16	"phoneNumber": "111-222-3333",
17	"archived": true,
18	"address": {
19	"lineOne": "1234 Market Street",
20	"city": "Philadelphia",
21	"state": "PA",
22	"zipCode": "19137",
23	"country": "USA",
24	"lineTwo": "Suite 110"
25	},
26	"sex": "unknown"
27	},
28	"order": {
29	"patient": {
30	"firstName": "John",
31	"lastName": "Doe",
32	"id": 1,
33	"externalIdentifier": "1234abcd",
34	"dateOfBirth": "1980-01-01",
35	"email": "john.doe@example.com",
36	"phoneNumber": "+1234567890",
37	"archived": true
38	}
39	},
40	"device": {
41	"id": 1,
42	"currentPatient": {
43	"firstName": "John",
44	"lastName": "Doe",
45	"id": 1,
46	"externalIdentifier": "1234abcd",
47	"dateOfBirth": "1980-01-01",
48	"email": "john.doe@example.com",
49	"phoneNumber": "+1234567890",
50	"archived": true
51	}
52	},
53	"site": {
54	"id": 1
55	},
56	"ticketType": "patientSetup",
57	"supportTicketNotes": [
58	{
59	"createdBy": {
60	"id": 1772,
61	"firstName": "John",
62	"lastName": "Doe",
63	"email": "user_1772@example.com"
64	},
65	"note": "Example Note.",
66	"createdAt": "2024-07-04T00:00:00Z"
67	}
68	],
69	"supportTicketEvents": [
70	{
71	"eventType": "ticketCreated",
72	"createdAt": "2024-07-04T00:00:00Z"
73	}
74	],
75	"currentStatus": "needsIntake",
76	"open": true,
77	"assignedTeam": "support",
78	"assignee": {
79	"id": 1772,
80	"firstName": "John",
81	"lastName": "Doe",
82	"email": "user_1772@example.com"
83	},
84	"createdBy": {
85	"id": 1772,
86	"firstName": "John",
87	"lastName": "Doe",
88	"email": "user_1772@example.com"
89	},
90	"createdAt": "2024-07-04T00:00:00Z",
91	"lastUpdated": "2024-07-04T00:00:00Z"
92	},
93	{
94	"id": 124,
95	"customer": {
96	"id": 8,
97	"name": "Customer 8"
98	},
99	"patient": {
100	"firstName": "John",
101	"lastName": "Doe",
102	"id": 456,
103	"externalIdentifier": "external-identifier-123",
104	"dateOfBirth": "1987-09-13",
105	"email": "email@example.com",
106	"phoneNumber": "111-222-3333",
107	"archived": true,
108	"address": {
109	"lineOne": "1234 Market Street",
110	"city": "Philadelphia",
111	"state": "PA",
112	"zipCode": "19137",
113	"country": "USA",
114	"lineTwo": "Suite 110"
115	},
116	"sex": "unknown"
117	},
118	"order": {
119	"patient": {
120	"firstName": "John",
121	"lastName": "Doe",
122	"id": 1,
123	"externalIdentifier": "1234abcd",
124	"dateOfBirth": "1980-01-01",
125	"email": "john.doe@example.com",
126	"phoneNumber": "+1234567890",
127	"archived": true
128	}
129	},
130	"device": {
131	"id": 1,
132	"currentPatient": {
133	"firstName": "John",
134	"lastName": "Doe",
135	"id": 1,
136	"externalIdentifier": "1234abcd",
137	"dateOfBirth": "1980-01-01",
138	"email": "john.doe@example.com",
139	"phoneNumber": "+1234567890",
140	"archived": true
141	}
142	},
143	"site": {
144	"id": 1
145	},
146	"ticketType": "patientSetup",
147	"supportTicketNotes": [
148	{
149	"createdBy": {
150	"id": 1772,
151	"firstName": "John",
152	"lastName": "Doe",
153	"email": "user_1772@example.com"
154	},
155	"note": "Example Note.",
156	"createdAt": "2024-07-04T00:00:00Z"
157	}
158	],
159	"supportTicketEvents": [
160	{
161	"eventType": "ticketCreated",
162	"createdAt": "2024-07-04T00:00:00Z"
163	}
164	],
165	"currentStatus": "needsIntake",
166	"open": true,
167	"assignedTeam": "support",
168	"assignee": {
169	"id": 1772,
170	"firstName": "John",
171	"lastName": "Doe",
172	"email": "user_1772@example.com"
173	},
174	"createdBy": {
175	"id": 1772,
176	"firstName": "John",
177	"lastName": "Doe",
178	"email": "user_1772@example.com"
179	},
180	"createdAt": "2024-07-04T00:00:00Z",
181	"lastUpdated": "2024-07-04T00:00:00Z"
182	},
183	{
184	"id": 125,
185	"customer": {
186	"id": 8,
187	"name": "Customer 8"
188	},
189	"patient": {
190	"firstName": "John",
191	"lastName": "Doe",
192	"id": 456,
193	"externalIdentifier": "external-identifier-123",
194	"dateOfBirth": "1987-09-13",
195	"email": "email@example.com",
196	"phoneNumber": "111-222-3333",
197	"archived": true,
198	"address": {
199	"lineOne": "1234 Market Street",
200	"city": "Philadelphia",
201	"state": "PA",
202	"zipCode": "19137",
203	"country": "USA",
204	"lineTwo": "Suite 110"
205	},
206	"sex": "unknown"
207	},
208	"order": {
209	"patient": {
210	"firstName": "John",
211	"lastName": "Doe",
212	"id": 1,
213	"externalIdentifier": "1234abcd",
214	"dateOfBirth": "1980-01-01",
215	"email": "john.doe@example.com",
216	"phoneNumber": "+1234567890",
217	"archived": true
218	}
219	},
220	"device": {
221	"id": 1,
222	"currentPatient": {
223	"firstName": "John",
224	"lastName": "Doe",
225	"id": 1,
226	"externalIdentifier": "1234abcd",
227	"dateOfBirth": "1980-01-01",
228	"email": "john.doe@example.com",
229	"phoneNumber": "+1234567890",
230	"archived": true
231	}
232	},
233	"site": {
234	"id": 1
235	},
236	"ticketType": "patientSetup",
237	"supportTicketNotes": [
238	{
239	"createdBy": {
240	"id": 1772,
241	"firstName": "John",
242	"lastName": "Doe",
243	"email": "user_1772@example.com"
244	},
245	"note": "Example Note.",
246	"createdAt": "2024-07-04T00:00:00Z"
247	}
248	],
249	"supportTicketEvents": [
250	{
251	"eventType": "ticketCreated",
252	"createdAt": "2024-07-04T00:00:00Z"
253	}
254	],
255	"currentStatus": "needsIntake",
256	"open": true,
257	"assignedTeam": "support",
258	"assignee": {
259	"id": 1772,
260	"firstName": "John",
261	"lastName": "Doe",
262	"email": "user_1772@example.com"
263	},
264	"createdBy": {
265	"id": 1772,
266	"firstName": "John",
267	"lastName": "Doe",
268	"email": "user_1772@example.com"
269	},
270	"createdAt": "2024-07-04T00:00:00Z",
271	"lastUpdated": "2024-07-04T00:00:00Z"
272	},
273	{
274	"id": 126,
275	"customer": {
276	"id": 8,
277	"name": "Customer 8"
278	},
279	"patient": {
280	"firstName": "John",
281	"lastName": "Doe",
282	"id": 456,
283	"externalIdentifier": "external-identifier-123",
284	"dateOfBirth": "1987-09-13",
285	"email": "email@example.com",
286	"phoneNumber": "111-222-3333",
287	"archived": true,
288	"address": {
289	"lineOne": "1234 Market Street",
290	"city": "Philadelphia",
291	"state": "PA",
292	"zipCode": "19137",
293	"country": "USA",
294	"lineTwo": "Suite 110"
295	},
296	"sex": "unknown"
297	},
298	"order": {
299	"patient": {
300	"firstName": "John",
301	"lastName": "Doe",
302	"id": 1,
303	"externalIdentifier": "1234abcd",
304	"dateOfBirth": "1980-01-01",
305	"email": "john.doe@example.com",
306	"phoneNumber": "+1234567890",
307	"archived": true
308	}
309	},
310	"device": {
311	"id": 1,
312	"currentPatient": {
313	"firstName": "John",
314	"lastName": "Doe",
315	"id": 1,
316	"externalIdentifier": "1234abcd",
317	"dateOfBirth": "1980-01-01",
318	"email": "john.doe@example.com",
319	"phoneNumber": "+1234567890",
320	"archived": true
321	}
322	},
323	"site": {
324	"id": 1
325	},
326	"ticketType": "patientSetup",
327	"supportTicketNotes": [
328	{
329	"createdBy": {
330	"id": 1772,
331	"firstName": "John",
332	"lastName": "Doe",
333	"email": "user_1772@example.com"
334	},
335	"note": "Example Note.",
336	"createdAt": "2024-07-04T00:00:00Z"
337	}
338	],
339	"supportTicketEvents": [
340	{
341	"eventType": "ticketCreated",
342	"createdAt": "2024-07-04T00:00:00Z"
343	}
344	],
345	"currentStatus": "needsIntake",
346	"open": true,
347	"assignedTeam": "support",
348	"assignee": {
349	"id": 1772,
350	"firstName": "John",
351	"lastName": "Doe",
352	"email": "user_1772@example.com"
353	},
354	"createdBy": {
355	"id": 1772,
356	"firstName": "John",
357	"lastName": "Doe",
358	"email": "user_1772@example.com"
359	},
360	"createdAt": "2024-07-04T00:00:00Z",
361	"lastUpdated": "2024-07-04T00:00:00Z"
362	},
363	{
364	"id": 127,
365	"customer": {
366	"id": 8,
367	"name": "Customer 8"
368	},
369	"patient": {
370	"firstName": "John",
371	"lastName": "Doe",
372	"id": 456,
373	"externalIdentifier": "external-identifier-123",
374	"dateOfBirth": "1987-09-13",
375	"email": "email@example.com",
376	"phoneNumber": "111-222-3333",
377	"archived": true,
378	"address": {
379	"lineOne": "1234 Market Street",
380	"city": "Philadelphia",
381	"state": "PA",
382	"zipCode": "19137",
383	"country": "USA",
384	"lineTwo": "Suite 110"
385	},
386	"sex": "unknown"
387	},
388	"order": {
389	"patient": {
390	"firstName": "John",
391	"lastName": "Doe",
392	"id": 1,
393	"externalIdentifier": "1234abcd",
394	"dateOfBirth": "1980-01-01",
395	"email": "john.doe@example.com",
396	"phoneNumber": "+1234567890",
397	"archived": true
398	}
399	},
400	"device": {
401	"id": 1,
402	"currentPatient": {
403	"firstName": "John",
404	"lastName": "Doe",
405	"id": 1,
406	"externalIdentifier": "1234abcd",
407	"dateOfBirth": "1980-01-01",
408	"email": "john.doe@example.com",
409	"phoneNumber": "+1234567890",
410	"archived": true
411	}
412	},
413	"site": {
414	"id": 1
415	},
416	"ticketType": "patientSetup",
417	"supportTicketNotes": [
418	{
419	"createdBy": {
420	"id": 1772,
421	"firstName": "John",
422	"lastName": "Doe",
423	"email": "user_1772@example.com"
424	},
425	"note": "Example Note.",
426	"createdAt": "2024-07-04T00:00:00Z"
427	}
428	],
429	"supportTicketEvents": [
430	{
431	"eventType": "ticketCreated",
432	"createdAt": "2024-07-04T00:00:00Z"
433	}
434	],
435	"currentStatus": "needsIntake",
436	"open": true,
437	"assignedTeam": "support",
438	"assignee": {
439	"id": 1772,
440	"firstName": "John",
441	"lastName": "Doe",
442	"email": "user_1772@example.com"
443	},
444	"createdBy": {
445	"id": 1772,
446	"firstName": "John",
447	"lastName": "Doe",
448	"email": "user_1772@example.com"
449	},
450	"createdAt": "2024-07-04T00:00:00Z",
451	"lastUpdated": "2024-07-04T00:00:00Z"
452	}
453	],
454	"page": 1,
455	"size": 5,
456	"total": 10,
457	"first": true,
458	"last": false
459	}