Update Assignee

POST

/api/v3/support-ticket/:supportTicketId/assignee

Updates the assignee on a Support Ticket with an ID provided in the path. You can only assign individuals within your organization via the API.

Impilo-API-Keystring

API Key authentication via header

supportTicketIdlongRequired

This endpoint expects an object.

emailstringRequired>=1 character

The email address to note as the assignee for the Support Ticket.

1	import requests
2
3	url = "https://app.impiloplatform.com/api/v3/support-ticket/42/assignee"
4
5	payload = { "email": "email@example.com" }
6	headers = {
7	"Impilo-API-Key": "<Impilo-API-Key>",
8	"Content-Type": "application/json"
9	}
10
11	response = requests.post(url, json=payload, headers=headers)
12
13	print(response.json())